The DTOP call center DTOP 1-833-9-DTOP-PR can answer questions related to the process of requesting a mobile ID (mDL) or the reader in CESCO Digital for iPhone.
Puerto Rico residents can add their Puerto Rico driver’s license (DL) or identification card (ID) to Apple Wallet on iPhone and Apple Watch.
ID in Apple Wallet provides an easy, private, and secure way for Puerto Rico residents to present their Puerto Rico ID in person at businesses and organizations with compliant mobile ID readers and in select apps that require identity or age verification. ID in Apple Wallet can also be used at select TSA airport security checkpoints, including at the Luis Munoz Marin International Airport (SJU). Please visit TSA for the most up-to-date support for IDs in Wallet.
Additionally, ID in Apple Wallet offers security and privacy benefits because Puerto Rico residents get to review the personal information they share with others and authenticate with Face ID or Touch ID to authorize the release of it.
For Puerto Rico, ID in Apple Wallet requires iPhone XS or later with iOS 18.1 or later, or Apple Watch Series 6 or later with watchOS 11.0 or later.
For more information, please see the Add your driver's license or ID to Apple Wallet
To add your Driver’s license or ID to your iPhone and Apple Watch:
On your iPhone, open the Apple Wallet app.
For more information about adding your Puerto Rico driver’s license or ID card to Apple Wallet, visit Add your driver's license or ID to Apple Wallet.
After your request has been approved, you will see your Puerto Rico driver’s license or ID in the Apple Wallet app.
If you already have your ID on your iPhone, open the Apple Watch app on your iPhone and tap the My Watch tab. Then scroll down, tap Wallet & Apple Pay, and find your license or ID listed under Other Cards on Your Phone. Tap the Add button next to it and follow the onscreen instructions.
No, you are not required to have a Real ID to add your Puerto Rico driver’s license or ID to Apple Wallet.
Yes, your Puerto Rico driver’s license or ID card can be added to one iPhone and one paired Apple Watch at a time.
No, only 1 ID can be added to Apple Wallet to ensure individual privacy and security. For more information visit IDs in Apple Wallet: privacy and security overview.
This process generally takes a relatively short time. If CESCO needs more information, you will receive a notification with next steps, which may take a little longer.
You might see this notification if CESCO needs additional information to complete the verification. Once you receive this notification, you will be prompted to do further verification that may require additional steps via the CESCO Digital app or an in-person appointment.
Try to submit the request again. When performing the facial and head movements, please ensure you are in a brightly lit room with an even background. For more information, visit Add your driver's license or ID to Apple Wallet.
If you are physically unable to complete the gestures required to add your DL or ID to Apple Wallet, please contact Apple for additional assistance in completing your enrollment. Contact (800) APL–CARE or (800–275-2273).
Yes, the information will be automatically updated within 24-hours of the changes being made in the CESCO system.
No, ID in Apple Wallet does not replace your physical driver’s license or identification card and you must continue to carry your physical card. ID in Apple Wallet is voluntary and serves as an easy, private, and secure companion to your physical, plastic driver’s license/identification card.
ID in Apple Wallet provides an easy, private, and secure way for Puerto Rico residents to present their Puerto Rico ID in person at businesses and organizations with compliant mobile ID readers and in select apps that require identity or age verification. ID in Apple Wallet can also be used at select TSA airport security checkpoints, including at the Luis Munoz Marin International Airport (SJU). Please visit TSA for the most up-to-date support.
Additionally, ID in Apple Wallet offers security and privacy benefits because Puerto Rico residents can review the personal information they share with others and use authentication with Face ID or Touch ID to authorize the release of it.
ID in Apple Wallet provides an easy, private, and secure way for Puerto Rico residents to present their Puerto Rico-issued ID at select Transportation Security Administration (TSA) airport security checkpoints, including Luis Muñoz Marín International Airport (SJU). Please visit TSA for the most up-to-date support.
Puerto Rico residents can present their ID in Apple Wallet at participating TSA airport security checkpoints by double-clicking the side button, selecting their ID in Apple Wallet, and holding the iPhone near the ID reader to review the requested information. Only after authorizing with Face ID or Touch ID is the requested identity information released from their device.
Information is shared digitally, so residents do not need to show or hand over their device to present their ID.
When in person at a select TSA checkpoint, double-click the side button of your iPhone or Apple Watch and select your ID in Apple Wallet. Hold your device near the identity reader, and review the requested information.
When using iPhone, double-click the side button to authenticate with Face ID. On Apple Watch, simply double-click the side button to confirm.
Information is shared digitally, so residents do not need to show or hand over their device to present their ID.
To watch the video: How to present ID in Apple Wallet, visit https://learn.wallet.apple/id
On an iPhone in an app or app clip, tap the Verify with Apple Wallet or Continue with Apple Wallet button.
ID in Apple Wallet takes full advantage of the privacy and security built into iPhone and Apple Watch and offers increased security and privacy benefits a physical ID card can't match. Unlike physical ID cards, Puerto Rico IDs and driver’s licenses in Wallet present only the information needed for the interaction, and the user can review and authorize the information being requested before it is shared. Additionally, Puerto Rico driver’s licenses and IDs in Wallet are only presented digitally through encrypted communication directly between the device and the identity reader, so users do not need to show or hand over their device. Biometric authentication using Face ID and Touch ID also ensures that only the person who added the ID to the device can view or present their ID or license in Wallet.
For more information visit IDs in Apple Wallet: privacy and security overview.
There is no cost associated with adding or using your Puerto Rico driver’s license or ID to iPhone and Apple Watch.
Information about usage — including where, when, and what personal information you share — is encrypted and stored only on your device. Neither Puerto Rico, nor Apple, can see when or where you present your ID in Apple Wallet. For more information visit IDs in Apple Wallet: privacy and security overview.
If you wish to remove your DL or ID from your iPhone or Apple Watch, you may delete the pass directly from your Apple device.
In the Apple Wallet app, select your Puerto Rico driver’s license or ID.
To remove your driver’s license or ID from your Apple Watch, use the Apple Watch app on your iPhone:
Note: If you unpair your Apple Watch from your iPhone, you automatically remove your driver’s license or ID from your Apple Watch.
To find more information on removing your ID on iPhone and Apple Watch, visit https://learn.wallet.apple/id.
You will need to remove your Puerto Rico driver’s license or ID from your Apple Wallet on your old phone if you want to associate your driver’s license or ID with a different Apple ID or add your driver’s license or ID to a new iPhone or Apple Watch. You will then complete the setup process on your new phone.
From another Apple device, you can use the Find My App, or a web browser logged into iCloud.com to remotely lock or erase your device. Alternatively, you may also contact CESCO to pause or remove ID in Apple Wallet from your device.
ID in Apple Wallet is voluntary. If you are not interested in adding your Puerto Rico DL or ID to your device, there is nothing you need to do.
The Puerto Rico’s terms and conditions can be found in this website: mdl.pr.gov.